Center-G Solutions provides design, implementation, administration and training support for the following Contact Center products:

Avaya Communications Manager Expert Agent Selection
Avaya Business Advocate
Avaya Multi-Site Virtual Routing
Avaya Application Enablement Services
     Provisioning
     Upgrades
     Patches
     API Administration
Avaya Contact Recording
Avaya Site Administration
Avaya System Platform
Avaya Call Management Systems
     CMS Supervisor
     Custom Reports (Supervisor & Screen Painter)
     Baseload Upgrades
     Data Migrations
     Psuedo ACDs
     Custom Interface Administration
     ODBC
     NFS Backups
     FTP/SFTP
Avaya Basic Call Management System

Services and support for all products are available on either a project or hourly T&M basis.